Customer Support & Live Chat

Customer Support & Live Chat

We want to make getting in touch with us as seamless as possible. Whether you have a question about the Tivra™ Mochi Recliner, need help tracking your delivery, or want styling advice, reach out instantly through our communication channels.

Live Chat Support

  • Instant Assistance: Look for the Chat Icon located at the bottom right corner of any page on our website (tivrahome.shop).

  • Hours: Available Monday through Friday, 9:00 AM – 6:00 PM EST. If you message us outside of business hours, our automated assistant will capture your details and our team will follow up via email the next business day.

Online Contact Form Prefer to drop us a detailed message? Fill out the quick form below directly on our site, and a customer support representative will get back to you within 24 hours.

Direct Contact Details